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Bespoke IT Support

Bespoke IT Support

All our existing and prospective clients are different – and we recognise that! So, we have made sure that the way we work and our support systems are flexible enough to meet any businesses need.

Our Bespoke IT support package is our top level service, offering a 100% outsourced IT department. From strategic planning at board level right the way through to everyday technical advice and support, 24/7 remote monitoring and management, unlimited remote service desk support and as much on-site time presence as needed, tailored to your business needs.

Bespoke IT support includes everything from our Remote IT and Managed IT packages, coupled with high level business features and complete flexibility.

Whatever the challenge – we’ve got you covered!

The benefits

Bespoke support

We devise support and workflows to align your business requirments and processes

Guaranteed resolution times

Our response and resolution times work in harmony with evolving needs

Vendor management

We'll handle all the relationships with suppliers of hardware and software

Get in touch today and see how we can match your exact needs

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KEY FEATURES

  • Unlimited support – including telephone, email, servers, PCs and networks, remote and on-site
  • Out-of-hours support – weekends and public holidays
  • Real time monitoring – 24/7, 365 days a year
  • Preventative maintenance – we keep things up to date and secure
  • Bespoke response and resolution times – backed by a financial SLA
  • Self-service client portal – accessed via our website
  • Virtual IT Director – perfect for fully outsourced
  • On-demand consultancy – technical reports and advice
  • Discounted rates – benefit from a reduction on other services from Aztek
  • No hidden costs – our monthly charge keeps things straightforward

With our expertise at the business level in addition to operational capability, we can ensure that your IT systems and infrastructure provide a solid base on which to grow your business, efficiently. Full management of IT systems is provided, with a clear and unbiased consultancy at a director level. Our entire workforce is an extension of yours!

We are flexible enough to help whatever your requirements

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