Feature Comparison - 3CX v15

Evolve Your Communications With 3CX Phone System

3CX is an open-standard, software based PBX that works with popular IP Phones, SIP trunks and Gateways. It’s a complete Unified Communications solution, which includes features such as web conferencing, presence, softphones, smartphone clients and more – without the inflated cost and management headaches of an ‘old style’ PBX.

Feature comparison for 3CX Cloud v15

Check out our feature comparison below.

Features
  • Extensions
  • Number of Simultaneous Calls Supported
  • Call Logging
  • Call Reporting
  • Call Forward on Busy or No Answer
  • Call Routing by DID
  • Auto Attendant / Digital Receptionist
  • Voicemail/ Music on Hold
  • Central Phonebook
  • Call by Name
  • Call Parking / Pickup / Transfer
  • Call Queuing
  • Call Recording
  • MWI – Message Waiting Indicator
  • Supports Popular SIP Phones
  • Supports SIP Trunks/ Gateways
  • Intercom/ Paging
  • Ring Extension & Mobile Simultaneously
  • Extensive Codec Support (G711, G722, GSM, Speex, ILBC, G729)
  • Automatic Pickup on Busy
  • Call Recordings Management
  • Headset Answer Button Support (Jabra & Platronics)
Management and Scalability
  • Web-based Management Console
  • Automated Provisioning of Devices
  • Real Time Web-based System Status
  • Integrated Web Server
  • Easy Backup and Restore
  • SBC to Configure Remote Extensions
  • VMware / Hyper-V Compatibility
  • Connect Remote 3CX PBX Systems (Bridges)
  • Scheduled Backup
  • Scheduled Restore
  • Inbuilt Fail Over Functionality incl. Standby Licence
Unified Communications
  • Setting Up Conference Calls
  • See the Presence of Your Colleagues
  • Receive Voice Mail via Email
  • Receive Faxes via Email as PDF
  • Integrated Fax Server
  • Integrate Offices with 3CX Bridge
  • Advanced Forwarding Rules
  • View Presence of Bridged PBXs
Call Center / Contact Center
  • Advanced Queue Strategies
  • Advanced Call Reporting
  • Real Time Queue Statistics
  • Queue Reports
  • Barge In / Listen In / Whisper
  • Query Customer Name Based on Caller ID
  • Ability to Use 3CXPhone API
  • Link Company Directory with LDAP / ODBC
  • Sync Phonebook with Microsoft Exchange
  • Real Time Queue Monitoring
  • Wallboard
  • Switchboard Queue Manager View
  • Call Recordings Search
  • Supervisor can Log Agents In/Out
  • Supports External Agents
  • Callback if queue full
  • CRM Integration / Scripting Interface
  • SLA alerting/reporting
Mobility
  • Android Client
  • iOS Client
  • Windows Phone Client
  • CTI Support
  • Seamlessly Create Conference Calls
  • Users can Configure their Own Extension
  • Provisioning by Email
  • Manage 3CXPhone from within the Console
  • Includes 3CX Tunnel to Avoid NAT Problems
IP Phone Management
  • Automatic Plug & Play Phone Provisioning
  • Manage IP Phones Network Wide from Console
  • Restart Phones Remotely
  • Update & Manage Firmware Network Wide
Application Integration
  • Microsoft Outlook
  • Office 365 (address book only)
  • TAPI
  • Office 365
  • Salesforce
  • Microsoft Dynamics
  • Microsoft Exchange 2013 / LDAP / ODBC
  • SugarCRM
  • Google Contacts
  • Exact
  • Zendesk
  • Freshdesk
  • act!
  • Datev
Web Conferencing
  • Plugin Free – WebRTC
  • One-click conference
  • Meeting Recording
  • Remote Control / Assistance
  • Screen Sharing
  • Unlimited Users
  • Participants Included
STANDARD
  • 4=>1,024
 
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  • 10
PRO
  • 4=>1,024
 
 
 
 
 
 
 
  • 25

Get Started Today!

Want to find out more about the key features and benefits of 3CX v15? Look at our Business Phone Systems page.

Business Phone Systems

Ready to evolve your communications and unify them with 3CX? Great - you can check our available packages for 3CX v15 below.

3CX v15 Packages

Insterested in 3CX v14? We can provision a FREE TRIAL for you in hours - just click here. To view all 3CX v14 packages, please click below.

3CX v14 Packages