Managed Support

Managed IT Support for your Business

If you’re a busy business owner, you’re probably spending a lot of your time managing staff, clients, offices and accounts. The last thing you need is to manage your IT too. By using our IT support services you can concentrate on doing what you do best while we handle the technical stuff.

We offer a bespoke service for SMEs, no matter what level of support is needed. Whether you need complete solutions including hardware and networking or the smaller things like hosting and back-up.

Our job is to help you get the most from your IT by providing everything you need from hardware to support. Our service can grow with your business, keeping you productive and efficient.

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Our Managed Support packages includes:

IT Services Cloud Services Telephony Services
Unlimited* IT Support by Telephone & Email Power Monitoring Phone System Uptime Monitor
15 Minute Response Time & 4 Hour Target to Resolve Networking Monitoring SIP & Line Provider Account Management
PC & Mac Support 60 Minute Hardware SLA Provisoining of New Lines & DDI's
Full hardware and software monitoring Managed Provisioning Extention Creation & Mangagment
Next or Same Business Day Onsite Response Operating System Management Analytics Monthly Reporting
Full Site Audit & Detailed Document Set Application Management Call flows Management
IT Consultancy & Planning Secruity Patching IVR Creation
Managed Licensing, Software & Warranty Renewals DNS Management Recordings Archiving
Preferential rates for project work Server Monitoring Phone Provisioning
UK Based Helpdesk Firewall Management Multi Office Management
Unlimited* Onsite Support SSL Management and Installs International Number Management
Scheduled Onsite Engineer Visit PHP, Apache & IIS Management Remote & Telephone Support
Network Monitoring & Optimisation Application Installs Mangento Etc Onsite Support
Unlimited* Onsite Support Cloud Consultancy Included ISP & Network Support

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Why Outsource Your IT?

Outsourcing your IT gives you the chance to get back to your business and get on with the things you enjoy while knowing that your IT systems are being managed by a team of experts.

Outsourcing your IT will reduce your overheads, bring years of experience to your team. It gives you the ability to focus on your companys core objectives rather than spending your time dealing with IT.

Discuss your requirements with one of our specialists today Request Call Back Now

Why Aztek Business?

We are experts in all aspects of IT from hardware to security

We cater to all budgets and requirements and always provide a personalised service

Our proactive approach means you experience the least downtime and issues are fixed before they cause any disruption to your business

24/7 online support means you’re never stuck if there is a problem