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Remote IT Support

Remote IT Support

If you are a business with an acute eye on the budget, whilst recognising the value of modern technology in delivering efficiency, then our Remote IT support package may be the perfect option. This package gives you unlimited remote support for your end-users, covering your computers, servers and network, making it perfect for smaller businesses.

Our in-house help desk is manned by qualified technicians to help you get back up to speed as quickly as possible and can be contacted by telephone, email, live chat or ticket - direct from the comfort of your desk or mobile. We utilise cutting edge remote-access technology – meaning in most cases we can rectify issues as if we were physically on site.

If one of our engineers is required on-site you’ll benefit from discounted on-site hourly rates – saving you even more money!

Budget friendly IT support!

The benefits

Fixed costs

Fixed price monthly charge, helping your business budget better - regardless of how much support time is required

Fast fix

Experienced and fully qualified front line support technicians enabling us to get to fixing the problem straight away

No limits

We are there for you as often as you need us - no limits on the amount of remote support available

Expertise

All the technical expertise required to help SME's maintain and troubleshoot email, server and networking systems

24/7 365 days a year

Our remote IT support package includes 24/7 monitoring of your systems, helping us see a problem before it happens

Simple and secure

We keep things up to date with software patches, fixes, anti-virus and threat management

Ready to use our Remote IT Support service?

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What we cover

  • Unlimited remote support – including telephone, email, servers, PCs and networks
  • Real time monitoring – 24/7, 365 days a year
  • Preventative maintenance – we keep things up to date and secure
  • Self-service client portal – accessed via our website
  • Discounted on-site rates – benefit from a reduction on our hourly on-site rates
  • No hidden costs – our monthly charge keeps things straightforward

Found the right IT support package? Great, let’s talk!

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