If your only require the odd onsite visit and keep a keen eye on costs and budgeting, this could be the perfect package for your business.
Our Remote Support package gives you unlimited remote support covering computers, servers and your network. You can contact our team via telephone, email or ticket. Our service desk technicians utilise leading edge remote-access technology and in most cases are able to rectify your problems without a call out.
If you do need an onsite visit you'll enjoy discounted contract rates, to save you money.
|IT Services||Cloud Services||Telephony Services|
|Unlimited* IT Support by Telephone & Email||Power Monitoring||Phone System Uptime Monitor|
|15 Minute Response Time & 4 Hour Target to Resolve||Networking Monitoring||SIP & Line Provider Account Management|
|PC & Mac Support||60 Minute Hardware SLA||Provisoining of New Lines & DDI's|
|Full hardware and software monitoring||Managed Provisioning||Extention Creation & Mangagment|
|Network Monitoring & Optimisation||Operating System Management||Analytics Monthly Reporting|
|UK Based Helpdesk||Application Management||Call flows Management|
|Preferential rates for project work||Secruity Patching||IVR Creation|
|Service Type||Hourly Charge|
|Onsite Computer, Server & Network Support||£50.00 excluding VAT Per Hour|
Outsourcing your IT gives you the chance to get back to your business and get on with the things you enjoy while knowing that your IT systems are being managed by a team of experts.
Outsourcing your IT will reduce your overheads, bring years of experience to your team. It gives you the ability to focus on your companys core objectives rather than spending your time dealing with IT.
We are experts in all aspects of IT from hardware to security
We cater to all budgets and requirements and always provide a personalised service
Our proactive approach means you experience the least downtime and issues are fixed before they cause any disruption to your business
24/7 online support means you’re never stuck if there is a problem
AZTEK HOLDINGS LIMITED - REGISTERED IN ENGLAND: 09507005
Copyright © 2017 - All Rights Reserved.