Remote IT Support

Cost Effective Remote IT Support

If your only require the odd onsite visit and keep a keen eye on costs and budgeting, this could be the perfect package for your business.

Our Remote Support package gives you unlimited remote support covering computers, servers and your network. You can contact our team via telephone, email or ticket. Our service desk technicians utilise leading edge remote-access technology and in most cases are able to rectify your problems without a call out.

If you do need an onsite visit you'll enjoy discounted contract rates, to save you money.

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Our Remote Support packages includes:

IT Services Cloud Services Telephony Services
Unlimited* IT Support by Telephone & Email Power Monitoring Phone System Uptime Monitor
15 Minute Response Time & 4 Hour Target to Resolve Networking Monitoring SIP & Line Provider Account Management
PC & Mac Support 60 Minute Hardware SLA Provisoining of New Lines & DDI's
Full hardware and software monitoring Managed Provisioning Extention Creation & Mangagment
Network Monitoring & Optimisation Operating System Management Analytics Monthly Reporting
UK Based Helpdesk Application Management Call flows Management
Preferential rates for project work Secruity Patching IVR Creation

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Our Onsite Service Charges:

Service Type Hourly Charge
Onsite Computer, Server & Network Support £50.00 excluding VAT Per Hour

Why Outsource Your IT?

Outsourcing your IT gives you the chance to get back to your business and get on with the things you enjoy while knowing that your IT systems are being managed by a team of experts.

Outsourcing your IT will reduce your overheads, bring years of experience to your team. It gives you the ability to focus on your companys core objectives rather than spending your time dealing with IT.

Discuss your requirements with one of our specialists today Request Call Back Now

Why Aztek Business?

We are experts in all aspects of IT from hardware to security

We cater to all budgets and requirements and always provide a personalised service

Our proactive approach means you experience the least downtime and issues are fixed before they cause any disruption to your business

24/7 online support means you’re never stuck if there is a problem