IT Support
Our unrivalled IT Support helps businesses across the UK grow through great IT.
IT Support
A Simple Route to Seamless, High-Performing IT Support
We are in a golden age of new technologies, but many businesses are watching from the sidelines.
Overly complicated, outdated or insecure systems are holding them back. And they simply don’t have the in-house capacity or expertise to fix the problem – or aren’t getting the service they deserve from their current provider.
Based in Cornwall, ISO 27001-certified Aztek is a client-focused IT partner that helps clients across the UK harness the power of IT to build greater success.
And we’re famous for doing it with a healthy dose of humanity and goodwill, as our many IT testimonials and success stories prove.
WHAT WE OFFER
Our IT Support Services
Find out more about our two tiers of IT support below.
If you’re not ready for a managed plan, schedule a call with us to discuss your specific needs – we provide an adaptable and tailored approach to IT.
John Fletcher
How IT Support Can Help You
- Reliable and scalable IT Support.
Your business is growing – and you’ll have a solid IT partner to manage your tech needs.
- Rapid response.
We know downtime hits your bottom line. As our many success stories prove, we’ll resolve your issues promptly.
- Supercharged internal teams.
When internal teams dive deep into thorny problems, they get less done. Ask us for help – and free up their time.
- Always on, without the expense.
You need 24/7 support, 365, at a fixed monthly cost. With Aztek, you’ll get it without the eye-watering price tag.
- Intelligent IT strategies.
We’ll focus on helping you grow your business through IT – not add unnecessary layers of complexity.
- IT with a human face.
No anonymous chats. No carousel of new faces. You’ll get fixes from regular, single points of contact you’ll get to know well.
FREE IT AUDIT
Arrange Your Free IT Audit
Want to discover if your systems are operating efficiently, your assets are safely protected and your IT is contributing to your business objectives?
Arrange a free, no obligation IT audit today.
CASE STUDIES
Our Success Stories
Says one Aztek client, ‘They do a lot of the hands-on, face-to-face support, versus the typical MSP approach of faceless, remote assistance.’ Another adds, ‘They provided a solution to meet our needs. It wasn’t an out-of-the-box product.’
Discover how we’ve helped UK customers of all sizes across a diverse range of sectors, succeed.
Partner With Us
Why Should You Choose Aztek?
Our clients stay with us for the long term, with an average retention rate of over 90%. That’s because we take a human, relatable approach to IT — our clients aren’t numbers on a balance sheet, they’re partners we know by name.
- Properly certified.
Aztek is Cyber Essentials and ISO 27001 certified, which demonstrates our commitment to data protection and security.
- ITIL aligned.
Our standardised and consistent processes follow the industry standard for service desk delivery.
- IT Compliance experts.
We can provide invaluable compliance expertise. Ask us to help you prepare for audits, as well as client, insurance and regulatory reviews.
OUR PARTNERSHIPS
We Partner With Only The Best
Since our launch in the mid noughties, we’ve provided IT support services to hundreds of diverse organisations across multiple sectors. Our client list includes local start-ups and SMEs to large enterprises. We understand that no organisation is the same, so we cater our business IT support to suit your needs.
We understand the challenges of switching your IT support provider. But with us, things couldn’t be simpler. When you partner with us, we coordinate with your current provider, making for a seamless transition.
We believe it’s better to be proactive rather than reactive. That’s why we’ll regularly update your devices and systems. This ensures everything continues to run smoothly and you’re protected against the latest security threats. Additionally, our flexible and easy-to-use ticketing system allows you to focus more on your business and less time struggling with IT issues.
Our accredited team of experts will provide you with a wide range of cyber security solutions, protecting you from various threats. Whatever size your business, we’ll help you avoid financial loss, major disruptions to your operations, and damage to your reputation.
Have peace of mind with our 24/7 remote monitoring and event-driven management, and rely on our Incident Response service to stop cyber incidents from escalating into a worst-case scenario.
No, never. Our extensive, inclusive IT support services are cost-effective with no hidden fees. The price you are quoted is the price you will pay.
You may question why you need to outsource IT support services for your business.
As the saying goes, time is money. Time spent dealing with IT issues is time you could spend running your business. We’ll take measures to reduce long-term costs and drive your business forward.
Let us become a single-source solution for every angle of your technology infrastructure.
With offices in Cornwall, Birmingham and London, we serve all of the UK and helps clients internationally.
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