Hospitality

Create a seamless and secure experience for guests and employees with Managed IT Support for Hospitality.

Hospitality

Managed IT Support for Hospitality

In the demanding hospitality industry, it takes more than a winning front-of-house smile to deliver a great experience. At every step of a guest’s journey, frictionless IT plays a crucial role in securing approval and repeat visits.

Aztek is an ISO 27001-certified provider delivering complete managed IT services for hospitality businesses across the UK – including hotels, restaurants, leisure centres, event venues and resorts.

From IT systems to guest Wi-Fi and every aspect of telephony and comms, we provide cyber-secure, compliant and seamless IT. This is the kind of experience that keeps the smiles on your employees’ faces and guests posting glowing reviews about their experience.

Hospitality IT Solutions: Challenges We Will Solve For You

Complicated booking systems and slow Wi-Fi prompt bad reviews. From poor audio experiences to old-school screens, there are many subpar IT experiences that can chip away at your brand.
Many businesses struggle to properly comply with GDPR, PCI DSS, and other data security standards in hospitality. Imagine the fallout and compliance implications if you lost your guests’ personal data.
When comms between the front desk, housekeeping, management and external vendors are poor, work gets double-handled and employees get frustrated. Guess what? Guests sense this frustration too.
If your systems go down or you lose data, how’s your next quarter going to look? Reliable backup systems and fast recovery protocols are a must – but too many businesses don’t address this existential issue.

Driving guest loyalty is the top goal for hoteliers who leverage technology in their guest experience, with 77% of hoteliers listing it as a priority.

Source: HotelTechReport

HOSPITALITY
HOW WE CAN HELP

IT Services for Hotels, Bars and Restaurants

With a vast array of services that range from communication hardware to cloud technologies, we’re the perfect IT partner to help you meet your challenges head on.
Tailored IT for Hospitality

Complete IT Solutions for Hospitality

Many hospitality clients require a highly tailored solution, reflecting their unique set up. For instance, ask us to help you with legacy system upgrades and data migrations.

Talk to us about your networking needs, including Wi-Fi access points, firewalls and switching. Aztek also installs CCTV for sensitive locations and telephony systems.

We provide audio and video at any scale. This includes solutions for large, multi-zone events as well conference rooms and guest bedrooms.

You’ll quickly discover you’re dealing with an IT partner with a track record in IT Support for hospitality, with an attentive approach to your unique needs.

Free Consultation

Book a Free Consultation

We can deliver one-off services or build a complete, tailored package to help your business succeed and grow.

Find out more about our managed IT services for hospitality. Book a call today.

"Aztek have transformed our IT setup across the group. From installing switches and firewalls to delivering a modern, reliable phone system, their work has been seamless. Their ongoing IT support is responsive, knowledgeable and proactive. System reliability and staff productivity have noticeably improved since partnering with them."
Ian Mitchell
Cornwall Hotel Collection
Futureproofing Hospitality

Technology That Evolves With You

Hospitality moves fast – your IT should too. We implement future-ready solutions like AI guest support, smart room tech, and contactless check-in to enhance the guest experience.

Behind the scenes, we support IoT systems for efficiency and deliver data insights that drive smarter decisions.

Examples of future-ready hospitality IT solutions we support:

  • Smart room integrations – Including lighting, climate control, and entertainment systems.

  • Contactless experiences – From mobile check-in to keyless room access and digital menus.

  • IoT-based operations – Smart sensors for energy management, occupancy tracking and predictive maintenance.

SUCCESS STORIES
CASE STUDIES

Our Success Stories

We’re a trusted, strategic technology partner to hundreds of customers across a diverse range of sectors, with a 90% retention rate.

Hospitality clients include The Beach at Bude, Cornwall Hotel Collection, Queens Hotel Penzance, The St Mawes Hotel and Talland Bay Hotel.

Why Choose Us

We Like To Call It... The Aztek Advantage

We understand that in the hospitality industry, seamless service is paramount. That’s why we deliver proactive IT support services that ensure your systems remain secure, scalable, and operational – minimising downtime and maximising guest satisfaction.

We provide robust cybersecurity measures to protect your data from threats and ensure compliance with industry regulations. Your guests’ sensitive information is always secure with us.

As your hospitality business grows, so do our services. From infrastructure upgrades to advanced cloud solutions, we offer scalable IT solutions that evolve alongside your operations, helping you meet the demands of an ever-changing industry.

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