Managed IT Support
Join the growing number of UK organisations choosing seamless, end-to-end managed IT support from Aztek.
Managed IT Support
Trusted Managed IT Support
Poor IT costs businesses an average of £3,550 per incident, according to a UK government survey. Don’t let underperforming technology hold you back.
We deliver proactive, cyber-secure, and scalable Managed IT Support across the UK – at a predictable cost. With a personable team on first-name terms and transparent quarterly reports, we ensure your IT drives measurable business value.
Don’t settle for ‘muddling through IT’. Choose Aztek for a compliant, comprehensive, and friendly service that will keep your organisation on the up and up.
IT SUPPORT PLANS
Managed IT Support Plans, Made Simple
Our comprehensive Managed IT Support plans provide a clearly defined service and exceptional value for money – with no hidden or unexpected charges. They are tailored to accommodate small businesses, SMEs and large enterprises.
Standard
Plus
Essentials
Perfect for smaller companies with between 3 and 9 users-
IT Helpdesk support
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Support during office hours
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Basic service level agreement
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Access to our client portal
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Employee onboarding and offboarding
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Device support for hardware, software and operating systems
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Network troubleshooting, security administration and support
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Printer and peripheral support
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Email and productivity suite administration (via Microsoft 365)
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Endpoint anti-virus administration
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Backup administration and monitoring
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Procurement management
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24/7 asset monitoring via NOC
Business
Tailored for growing companies with between 10 and 99 users-
Everything in Essentials +
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Unlimited IT Helpdesk support
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Standard service level agreement
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Third party vendor support
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Dedicated account management
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Enterprise
Designed for larger companies with more than 100 users-
Everything in Business +
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Full on-site support
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Slack channel access
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Quarterly IT business reviews
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Essentials
Perfect for smaller companies with up to 9 users-
IT Helpdesk support
-
Support during office hours
-
Basic service level agreement
-
Access to our client portal
-
Employee onboarding and offboarding
-
Device support for hardware, software and operating systems
-
Network troubleshooting, security administration and support
-
Printer and peripheral support
-
Email and productivity suite administration (via Microsoft 365)
-
Endpoint anti-virus administration
-
Backup administration and monitoring
-
Procurement management
-
24/7 asset monitoring via NOC
Business
Tailored for growing companies with between 10 and 99 users-
Everything in Essentials +
-
Unlimited IT Helpdesk support
-
Standard service level agreement
-
Third party vendor support
-
Dedicated account management
Enterprise
Designed for larger companies with more than 100 users-
Everything in Business +
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Full on-site support
-
Slack channel access
-
Quarterly IT business reviews
The Aztek difference? We take full ownership of your IT, proactively managing everything from vendor relationships to strategic roadmaps, ensuring high-performing technology today and tomorrow.
How We Can Help You
Managed IT Support for Businesses
Our comprehensive, end-to-end support is designed to take the burden of IT off your hands – so you get high-performing technology with zero hassle.
Here are some of the typical elements that make up our Managed IT Support service:
Helpdesk Support – We resolve IT challenges swiftly. Get a complete, ITIL-aligned first, second and third-line support service, including remote and onsite support.
Infrastructure and Device Maintenance – Pre-empt issues before they affect operations. Our network operations centre (NOC) provides 24/7 monitoring of systems, networks, servers and devices.
Backup and Disaster Recovery – Our automated backup systems protect critical data with regular testing. Includes offsite storage and rapid restoration for minimal disruption.
How Managed IT Support Powers Your Business
- A trustworthy IT partner.
We’re ISO 27001 and Cyber Essentials certified and work according to ITIL service desk frameworks. We communicate clearly and provide transparent costs.
- IT with a human face.
You won’t be talking to ‘random IT guy’. With Aztek, you’ll have an accountable single point of contact you’ll get to know on first-name terms. This makes for far better IT – and more pleasurable experience all around.
- Protecting your data .
Only a fully hardened cyber security posture is acceptable. With 24/7 monitoring and protection against hackers, phishing, and ransomware, our services follow best-practice security at every step.
- Zero IT burden for you.
You should never have to chase your IT provider or pick up the pieces. We will take full ownership of your IT estate. No gaps. Full delivery.
- Great value, scalable IT.
Enterprise-grade IT needn’t mean an enterprise price tag. Our scalable model is affordable for smaller and growing teams. Simply ramp up your IT services as your business grows.
- Enterprise without the expense.
It can be cripplingly expensive – and tricky – to implement leading IT tools internally. With Aztek, clients gain access to advanced monitoring, ticketing, cyber security and compliance tools without the cost or effort.
CASE STUDIES
Our Success Stories
We’re a trusted, strategic technology partner to hundreds of customers across a diverse range of sectors and sized businesses, from local SMEs to worldwide companies – achieving over a 90% retention rate.
Discover what they have to say about our Managed IT Support and how we’ve helped them succeed.
ARRANGE CONSULTATION
Get Complete Managed IT Support
Scale your IT and stay ahead with cost-effective Managed IT Support.
Book a free, no-obligation consultation.
Work With Us
Why Work With Aztek?
- Properly certified.
- Proven track record.
- ITIL aligned.
- IT Compliance experts.
OUR PARTNERSHIPS
We Partner With Only The Best
More Ways We Can Help
Not Quite Right?
Not every organisation needs comprehensive managed IT support.
If you already have an IT team, our Co-Managed IT Support strengthens it – providing targeted help where you need it most, from helpdesk and remote support to Cyber Security, compliance, and project delivery.